Controlling Asterisk based on Microsoft OCS 2007 user's presence
Paul Adams contacted me recently since he's been reading my posts about Asterisk and 'Microsoft OCS 2007' integration
Paul wrote an interesting application that enables call queuing that 'respects' OCS presence. That is, if the agent's OCS status is "Busy", "Away" or "Do not Disturb", don't send them a call from the call queue. Leveraging...
