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Netgear Launches GearHead Home Network Support Service, Has Geek Squad and Firedog in Their Crosshairs [Help]

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2008-11-18 16:40:00 by Adrian Covert in Gizmodo
...support and assistance in setting up any of your home networking gearwhether it's made by Netgear or not. The brand independent service is a service in the same vein as Best Buy's Geek Squad , except it's focused soley on home networking (and they probably won't steal your porn ). It's available 24/7, and comes in two different pricing plans:...
 
Tags: service, gearhead, gearhead service, gearhead supportpak, gearhead support, gearhead program, netgear gearhead includes, support, internet access service
 
 
 
 
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LogMeIn Launches First Web-Based Remote Support Tool For Symbian-based Smartphones

2008-04-02 18:01:00 by Maximus in Just Another Mobile Phone Blog
 
...Support, Diagnostics and Training CTIA Wireless 2008, Las Vegas, LogMeIn, Inc., announced the general availability of its LogMeIn Rescue+Mobile for smartphones running the Symbian S60 platform giving carriers, corporate IT departments and IT service organizations the ability to remotely access and troubleshoot a Symbian S60, 3rd generation...
 
Tags: logmein, support, purchase logmein rescuemobile, rescuemobile, logmein rescue, simultaneously support smartphones, logmein ignition, support technicians, technicians
 
 
 
 
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Motorola Good Technology Group Expands Worldwide Device Support for Good Mobile Messaging

2008-05-27 22:21:00 by Maximus in Just Another Mobile Phone Blog
 
...Supported on More than 300 Device/Carrier Combinations Worldwide SANTA CLARA, CA. May 27, 2008 Motorola , Inc.s (NYSE: MOT) Good Technology Group today announced that it is expanding worldwide device support for Goods mobile email, application access, and over-the-air security and management solution to more than 300 device/carrier...
 
Tags: device support, device support portal, worldwide device support, support, device support programs, todays device support, device, mobile, device choice
 
 
 
 
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Dell to Offer (Paid) Premium Support Package

2008-04-22 17:43:33 by Mark Hachman in Gearlog
 
...support you want? According to Dell, they're here to help--for a price The company said Monday that it will be rolling out a premium support package for consumers. The premium service offer provides household support by an advanced support team in North America for one year, Dell said. The technicians are "empowered to address a comprehensive...
 
Tags: support, premium support package, dell, tech support experience, tier-2 support, premium service, 24x7 phone support, premium service offer, dell plans
 
 
 
 
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OQO Announces Live Chat Support

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2008-12-04 17:53:00 by NzoMatrix in thegadgetsite
...support. This would be good to those who don't want to call with their issues. With customer service across the board terrible. At least OQO is making steps to offer better service OQO is pleased to announce a new support offering for OQO customers seeking assistance: Live Help With this free offering, customers can initiate interactive...
 
Tags: support, phone support hours, support hours, oqo, live chat, live, oqo customers, customer support agents, customers
 
 
 
 
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FlyCast Radio Offers Support for the T-Mobile G1

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2009-01-08 20:57:51 by James Falconer in IntoMobile
...support for yet another mobile device. This time around its the T-Mobile ( NYSE: DT ) G1 on Android. Before this announcement, FlyCast had only been available on the iPhone, iPod Touch, BlackBerry ( NSDQ: RIMM ) Storm, Bold and Curve. Its good to see them adding support for Android Must be that they see potential in the OS Ive had FlyCast on...
 
Tags: support, flycast, t-mobile, favorite broadcast program, broadcast, mobile broadcast network, player widget, player, facebook support
 
 
 
 
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Vodafone wants you to solve your own technical problems - on-device tech support

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2008-02-28 23:27:18 by willpark in IntoMobile
...support for your electro-gizmo can become a trying experience, at best. Especially with all the tech-support out-sourcing that's been going on recently. There's nothing more infuriating that having some technical support representative from the Philippines reading off a script Vodafone has taken the first steps to keep your blood-pressure in...
 
Tags: customer service, service, self-service, technical support representative, technical support, mobile self-service software, customers, t-mobile usa customers, experience
 
 
 
 
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CellSpin adds Symbian support; Mobile bloggers rejoice

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2008-03-07 12:44:00 by dusanb in IntoMobile
...support for Symbian OS powered smartphones. The official release which follows after the jump doesn't actually specify whether two popular "flavors" of Symbian OS (S60 and UIQ) are now supported, but after visiting CellSpin's website I've figured it's only Nokia's platform that CellSpin, at least initially, endorses Until today, only Windows...
 
Tags: mobile, symbian, cellspin software, software, cellspin, mobile phones, supports windows mobile, supports, mobile world conference
 
 
 
 
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AT&T and Cell Phones for Soldiers Surpass First-Year Goal, Raising Over $2 Million to Support U.S. Troops with Free Phone Cards

2008-07-04 18:31:00 by Maximus in Just Another Mobile Phone Blog
 
...Support to Continue Via 2,000-Plus Company Stores and Volunteer Efforts Recycle wireless phones and help connect U.S. military families with free phone cards. AT&T Inc. (NYSE:T) and military charity Cell Phones for Soldiers (CPFS) have been connecting those dots since July 2007 by recycling cell phones in more than 2,000 AT&T stores across...
 
Tags: phones, cell phones, support, free, military families, families, million wireless phones, phone cards, company